| FAQs |
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| Frequently Asked Questions(FAQs) about used Japanese cars & vehicles |
Auction- What is Auction System?
- How to get estimate of used cars in Auction?
- How often the auction list is updated?
- How to buy car from your Japanese auction system through your website?
- What is advance for Auction?
- How to bid in auction?
- Can I purchase a used car with confidence even though I haven't seen it myself?
- What is Refundable Policy, after the successful bid ?
- What is offer/bid price?
- How frequently are auctions held?
- How to get market price?
- Any charge on unsuccessfull bids?
- What to do after successful bids?
- What is your commission per unit?
- What if my bid was higher than car you purchased from auction?
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Payment
- What is the procedure of Payment?
- Where to send payment?
- Do you accept Credit Cards?
- Do you deal with foreign currencies?
- Do you accept L/C?
- Do you offer credit?
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Shipping- What are the shipping charges?
- I would like to insure my shipment in transit.
- Can I insure my shipment ?
- How long will it take a car to reach the destination?
- What documents you will receive?
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General- Can I buy a car as a private car buyer?
- Do you give any warranty for the vehicles?
- I would like to know the correct date and time in Japan.
- Do you give any warranty for the vehicles?
- Can I buy car directly from your site?
- What is Auction Alert ?
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| Answers: |
1. What is Auction System?
Japanese used car auction system is best mode to buy used cars. In this system everyday hundreds of cars come for sale and members can buy used cars by bidding and can export as per overseas customer's order. You can choose your interested car from our auction list which is updated daily. [ Back To Top ]
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2. How to get estimate of cars in Auction?
From our latest developed system you can estimate total cost of each used car before taking part in bidding. Our system include commission, auction fee, transportation, freight etc. After estimate you can order for bidding. [ Back To Top ]
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3. How often auction list is updated?
We update our auction list regularly and provide information about all available vehicles to get a huge choice to buy cars in auction. This is very fast and economical way to buy cars from Japan. We make the reasonable efforts to update our Auction List on the regular basis to provide best services to our customers. [ Back To Top ]
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4. How to buy car from your Japanese auction system through your website?
You can buy any car from us through Japanese Auctions. Please click HOW TO BID ? [ Back To Top ]
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5. What is advance for Auction?
To start Auction business with us, you need to deposit JPY 100,000 in the company account, - at least or reasonable amount that we tell as this is case by case. (Please note that the deposit is refundable or adjustable in the purchase.) [ Back To Top ]
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6. How to bid in auction?
You can place order for bidding in auctions from our website. We provide complete information about each vehicle available in auction. After getting your confirmed order our executive will bid in auction as per your order. If you bid is successful then we will send confirmation by e-mail. [ Back To Top ]
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7. Can I purchase a used car with confidence even though I haven't seen it myself?
There is nothing to worry about. Auction houses have developed a carefully structured vehicle inspection system that is strictly applied to every car submitted for auction. Cars evaluation is based on grade inspection system. There is no need to personally look over cars because these inspection results are an accurate and reliable reflection of each vehicle's true condition. [ Back To Top ]
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8. What is Refundable Policy, after the successful bid ?
After the successful bid, if the final amount has not been received by our bank within 15 days including the day of the auction, we shall cancel the order and your deposit will not be refunded. [ Back To Top ]
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9. What is offer/bid price?
Bid/budget/offer price is your price in which you want to buy that car. Generally auction start prices are very low and several members bid on site, so a reasonable amount should be set for bidding. If you order for very low bid price, then you might not get the vehicle. [ Back To Top ]
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10. How frequently are auctions held?
There are lots of auctions and most of them held everyday and we select vehicle as per our customers requirement. If you do not find any interesting vehicle, please let us know about it. We will upload that type of vehicles in next auction day.[ Back To Top ]
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11. How to get market price?
You can decide market price of your country on calculator with respect to kilometer, year, auction grade, model, brand & equipment. Some time auction start prices are "0" or very low. If you place bid with reasonable/market price then it is possible to get vehicle from auction. [ Back To Top ]
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12. Any charge on unsuccessfull bids?
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13. What to do after successful bids?
If your bid is successful, you have to pay the balance amount to our bank account. It should be received by our bank within 7 days after the auction. In case of no payment then your deposit will be lapsed and we can sell that vehicle to other customer. [ Back To Top ]
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14. What is your commission per unit?
For estimate of your desired vehicle, please click on Agent Fee in Trade Terms and follow the instructions and get estimates/quotation of the vehicles you are interested in. It will show our agency and shipping fee. [ Back To Top ]
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15. What if my bid was higher than car you purchased from auction?
In that case we will charge you only of the original price. For example, if you asked us to buy Toyota Corolla for Japanese Yen 200,000 but final successful bid was Japanese Yen 185,000 then we will charge you only Japanese Yen 185,000. [ Back To Top ]
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16. What is your commission per unit?
For estimate of your desired vehicle, please click on Agent Fee in Trade Terms and follow the instruction and get estimates/quotation of your interested vehicles. It will show our agency and shipping fee. [ Back To Top ]
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| Payments: |
1. What is the procedure of Payment?
We accept all payment via bank transfer only. We do not accept any payment by credit card and other mode. So please make wire transfer only in our bank account. Please note that all bank transfer charges will be paid by customer.[ Back To Top ]
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2. Where to send payment?
Please transfer the payment in our bank account. Please see our Bank Details. Please note that all bank transfer charges will be paid by customer. [ Back To Top ]
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3. Do you accept Credit Cards?
Credit card payment facility is currenty NOT available. [ Back To Top ]
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4. Do you deal with foreign currencies?
Currently, you can pay in Japanese Yen, US dollars or Sterling Pounds. [ Back To Top ]
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5. Do you accept L/C?
No. Currently, we accept payment only by T/T. [ Back To Top ]
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6. Do you offer credit?
No, we do not. Your car will be shipped after receipt of your payment is confirmed by our Japanese bank. [ Back To Top ]
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| Shipping |
1. How much is shipping charge?
Shipping charges are included in Agent Fee. Please click on Trade Terms. [ Back To Top ]
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2. I would like to insure my shipment in transit.
Insurance is not included in the cost of shipping, but if you inform us to get your shipment insured for you during the order process we can get insurance for you at an extra charge. [ Back To Top ]
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3. Can I insure my shipment ?
Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge 1% on C&F Value. [ Back To Top ]
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4. How long it will take to reach car?
It may take about 3 to 5 weeks after car leaves Japanese port we use best shipping company for desitnation port as per services. We have tie-up with different shipping companies for different destination ports. [ Back To Top ]
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5. What documents you will receive? We will send following documents : - Bill of Laden
- Invoice
- Auction result sheet
- De-registration certificate ( Japanese & English translated copy)
You will receive these documents by Express Mail or Courier. [ Back To Top ] |
| General |
1. Can I buy a car as a private car buyer?
Yes, but we don't know the laws of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process. [ Back To Top ]
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2. Do you give any warranty for the vehicles?
No, we don't give any warranty, but we are very open about any interior/exterior damage, repair history, the distance the car has been driven, etc. We report this information in accordance with Japanese auction level reporting, So that you can understand the condition of the car you are buying. Also, after you buy your car, if you need any parts for your car, we can supply you authentic parts at special prices until the maker stops producing the parts. Even after the maker stops producing the part, we can supply you with used and OEM parts. [ Back To Top ]
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3. I would like to know the correct date and time in Japan.
Every page has the date and time on it, but that is not always the correct time. For the correct date and time. [ Back To Top ]
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4. Do you give any warranty for the vehicles?
No, we don't give any warranty, but we disclose any interior/exterior damage, repair history, the distance the car has been driven, etc. We report this information in accordance with Japanese auction level reporting, so that you can understand the condition of the car you are buying. [ Back To Top ]
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5. Can I buy car directly from your site?
From our website you can see the available vehicles in auction and you can order for bids. We will bid the desired vehicles on your behalf in related auction. [ Back To Top ]
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6. What is Auction Alert ?
Auction Alert is a newsletter. In which we update to our members and subscribers about new arrivals in auctions and any news/events or useful information about auctions or used vehicles industry. [ Back To Top ]
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